主要论文
[1] Li, W., Xiong, B., and Yang, C.*. (2024) A Roadmap to Achieving a Healthy Information Ecosystem through GDPR Implementation and Privacy Compliance Technologies. Journal of the Association for Information Science and Technology (75), 1182-1201. (FMS A, ABS 3)
[2] Yang, C., Sun, Y., Wang, N., and Shen, X.L. (2024) Disentangling the Antecedents of Rational Versus Emotional Negative Electronic Word of Mouth on a Peer-to-Peer Accommodation Platform. Internet Research (34:2), 563-585. (FMS B, ABS 3).
[3] Yang, C., Sun, Y., and Shen, X.L. (2022) Beyond Anger: A Neutralization Perspective of Customer Revenge. Journal of Business Research (146), 363-374. (FMS B, ABS 3)
[4] Sun, Y., Yang, C., Shen, X.L., and Wang, N. (2020) When Digitalized Customers Meet Digitalized Services: A Digitalized Perspective of Omnichannel Service Usage. International Journal of Information Management (54), 102200. (FMS B, ABS 2)
[5] Yang, C., Xiong, B., Lim, E.T.K., Sun, Y., and Tan, C.W. (2024) Unraveling Learning on Winner Strategies and Bidding Competitiveness: Evidence from a Crowdsourcing Platform. In Proceedings of the 32th European Conference on Information Systems (ECIS), Paphos, Cyprus, June 13 – 19, 2024.
[6] Yang, C., Xiong, B., Lim, E.T.K., Sun, Y., and Tan, C.W. (2022) How Task Description Transforms Clients’ Expectation-Disconfirmation in Crowdsourcing. In Proceedings of the 82nd Annual Meeting of the Academy of Management (AOM), Seattle, United States of America, August 5 – August 9, 2022.
[7] Zeng, X., Yang, C., Xiong, B., Cai, Z., Chau, P., Lim, E.T.K., and Tan, C.W. (2022) Unravelling Online Public Jury and Fairness on Digital Platforms. In Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS), Taipei-Sydney, July 5 – July 9, 2022. （最佳论文提名）
[8] Yang, C., Xiong, B., Lim, E.T.K., Sun, Y., and Tan, C.W. (2021) Disentangling the Effects of Client-vs. Rival-oriented Strategies on Bidding Performance: Evidence from a Crowdsourcing Platform. In Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS), Dubai, United Arab Emirates, July 12 – 14, 2021. （最佳论文获奖）
[9] Sun, Y., Yang, C., and Wang, N. (2019) User Say Negative Words for Different Reasons: Distinguishing the Sources of Rational and Emotional Negative EWOM at Peer-to-Peer Accommodation Platform. In Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm, Sweden, June 8 – June 14, 2019.
